Published on GOV.UK:

Babysense Max View Wireless Digital Video Baby Monitor

Risk level
Medium
Action
Recall of the product from end users
Check
model ‘MaxView By Babysense’ 5.5” Split Screen Full HD 1080P Video Baby Monitor (VBM55RX); barcode 7290017603940, 7290017603926, 7290017603988
See what to do ↓
Official report with product photos (PDF) (opens in a new tab)

Product

Product type
Baby Safety Monitoring (Powered)
Brand
Babysense
Model
‘MaxView By Babysense’ 5.5” Split Screen Full HD 1080P Video Baby Monitor (VBM55RX)
Barcode
7290017603940, 7290017603926, 7290017603988
Description
A wireless digital video baby monitor, comprising of a video monitor display unit/screen (the ‘parent’ unit); a camera (the ‘baby’ unit) and AC power adapters used to charge the parent and baby unit. When both units are switched on, the display screen on the parent unit will show the video/image captured by the baby unit. Only serial numbers beginning with ‘MVRX’ are affected. The serial number can be located on the back of the parent unit (i.e. the video monitor display unit/screen) – see Annex A in the linked PDF. Other models and ASINs are out of this recall scope.
Amazon ASINs
B0C1C7LK5L, B0C1C8CWW2, B0C2D7PPNY
Country of Origin
China

Hazard

Risk level
Medium
Details
The parent unit of this product presents a risk of fire as the battery within the unit (model reference YC6048115P) may overheat during charging. Such overheating may escalate into thermal runaway.
Measures taken
Recall of the product from end users
Corrective action
The product has been recalled from end users by Hisense. We recommend that consumers stop using the product immediately. To determine if your product is affected and to register for a replacement Parent Unit, please access: https://support.recallsecure.com/en-gb The listings have been removed by the online marketplaces (Amazon). PSD case number: 2604-0191 Lead Authority: Local Authority Trading Standards

What to do

  1. Check your product: brand Babysense; model ‘MaxView By Babysense’ 5.5” Split Screen Full HD 1080P Video Baby Monitor (VBM55RX); barcode 7290017603940, 7290017603926, 7290017603988. These are usually on the label, the packaging or the instructions.
  2. If it matches, stop using the product and keep it away from children.
  3. The product is being recalled from consumers. Follow the corrective action above, or contact the retailer or manufacturer about a refund or replacement.
  4. If you’re not sure, quote reference 2604-0191 when you contact the seller.

Have a product that seems unsafe? Find out how to report it

Official source

Reference
2604-0191
On The Baby Blog since
9 November 2026
Read the notice on GOV.UK (opens in a new tab)

More notices: home safety and monitors

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