Published on GOV.UK:
Bugaboo Giraffe Highchair
- Risk level
- Medium
- Action
- Modification programme
- Check
- batch 200001001, 200001002, 200001005, 200001007, 200001013
Product
- Product type
- Wooden highchair
- Brand
- Bugaboo
- Batch
- 200001001, 200001002, 200001005, 200001007, 200001013
- Description
- Wooden highchair
- Country of Origin
- Czech Republic
Hazard
- Risk level
- Medium
- Details
- When an infant is seated in the baby set accessory seat in the highchair, the legs of the highchair can detach from the frame if the consumer has not sufficiently tightened the screws attaching the legs to the frame. Bugaboo UK Limited understands that this can occur due to the opposing forces an infant’s thighs and feet can place on the upper baby set accessory seat and footrest.
- Legal requirement
- The product does not meet the requirements of the General Product Safety Regulations 2005.
- Measures taken
- Modification programme
- Corrective action
- Bugaboo has launched a modification programme and will provide a free repair kit containing revised screws, an updated Allen key and a user manual on the proper application of the screws (the Repair Kit). You can check if your Bugaboo Giraffe needs a repair kit here: https://service.bugaboo.com/s/bugaboo-giraffe-repair-kit-checker?language=en_GB&Country=GB. If you want to continue using your Bugaboo Giraffe highchair until you have replaced the screws using the Repair Set, you can only do so safely if you put the footrest in its lowest position. You can put the footrest in its lowest position by pressing the two buttons located on either side of the footrest while sliding the footrest down. For further details see here: https://service.bugaboo.com/s/article/Important-safety-update-regarding-your-Bugaboo-Giraffe-high-chai?language=en_GB&Country=GB. PSD number: 2504-0152
- https://service.bugaboo.com/s/bugaboo-giraffe-repair-kit-checker?language=en_GB&Country=GB (opens in a new tab)
- https://service.bugaboo.com/s/article/Important-safety-update-regarding-your-Bugaboo-Giraffe-high-chai?language=en_GB&Country=GB (opens in a new tab)
What to do
- Check your product: brand Bugaboo; batch 200001001, 200001002, 200001005, 200001007, 200001013. These are usually on the label, the packaging or the instructions.
- If it matches, stop using the product and keep it away from children.
- The manufacturer is fixing affected products. Follow the corrective action above to get the repair or replacement part.
- If you’re not sure, quote reference 2504-0152 when you contact the seller.
Have a product that seems unsafe? Find out how to report it
Official source
- Reference
- 2504-0152
- Notified by
- Local Authority Trading Standards
- On The Baby Blog since
- 9 November 2026
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