Published on GOV.UK:
Joie Serina Elephant Duo Swivel Baby Swing
- Risk level
- High
- Action
- Recall of the product from end users
- Check
- model Elephant Duo W1306DAELD000; batch 190225, 200225, 210225, 220225; barcode 5056080615509
Product
- Product type
- Baby Bouncing Cradles/Rocker Seats (Powered)
- Brand
- Joie
- Model
- Elephant Duo W1306DAELD000
- Batch
- 190225, 200225, 210225, 220225
- Barcode
- 5056080615509
- Description
- Multi-motion electric baby swing sold via Joiebaby.com and Smyths Toys. For guidance on identifying batch dates, please see Annex A in the linked PDF.
- Country of Origin
- China
Hazard
- Risk level
- High
- Details
- The product presents a risk of injuries because the steel bolt, which secures the seat unit to the frame, can separate and cause the swing seat part to detach. This could lead to the infant receiving injuries.
- Legal requirement
- The product does not meet the requirements of the General Product Safety Regulations 2005.
- Measures taken
- Recall of the product from end users
- Corrective action
- The product has been recalled from end users by Allison Baby UK Limited. We recommend that you stop using the product immediately and contact Joie Customer Care to arrange a refund or replacement via: customerservices.uk@joiebaby.com or 0800 952 0061. For more information, please access: https://joiebaby.com/uk/product-updates and smythstoys.com/uk/en-gb/product-information.
- https://joiebaby.com/uk/product-updates (opens in a new tab)
- smythstoys.com/uk/en-gb/product-information. (opens in a new tab)
What to do
- Check your product: brand Joie; model Elephant Duo W1306DAELD000; batch 190225, 200225, 210225, 220225; barcode 5056080615509. These are usually on the label, the packaging or the instructions.
- If it matches, stop using the product and keep it away from children.
- The product is being recalled from consumers. Follow the corrective action above, or contact the retailer or manufacturer about a refund or replacement.
- If you’re not sure, quote reference 2603-0090, 2603-0097 when you contact the seller.
Have a product that seems unsafe? Find out how to report it
Official source
- Reference
- 2603-0090, 2603-0097
- Notified by
- Local Authority Trading Standards
- On The Baby Blog since
- 9 November 2026